Privacy Policy

Last updated: December 31, 2025

1. Introduction

Evvents Africa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including but not limited to:

  • Name and contact information (email address, phone number)
  • Payment information (processed securely through third-party payment providers)
  • Event registration and ticket purchase information
  • Account credentials and profile information

2.2 Automatically Collected Information

When you use our platform, we may automatically collect certain information, including:

  • Device information and identifiers
  • Browser type and version
  • IP address and location data
  • Usage data and interaction patterns

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and managing event registrations and ticket purchases
  • Communicating with you about events, services, and updates
  • Improving and personalizing your experience on our platform
  • Providing customer support and responding to inquiries
  • Detecting and preventing fraud or unauthorized access
  • Complying with legal obligations and enforcing our terms

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With event organizers to facilitate event management and communication
  • With service providers who assist us in operating our platform
  • When required by law or to protect our rights and safety
  • In connection with a business transfer or merger
  • With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to object to or restrict processing of your information
  • The right to data portability
  • The right to withdraw consent where processing is based on consent

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For more information, please see our Cookies Policy.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@urbantickets.app

Phone: +233 20 822 6334

Address: Adentan, Ghana — Office 478, Accra